Privacy Policy

At DirectCare, your privacy and trust are our top priorities. We comply with HIPAA and all applicable health privacy laws to protect your personal health information (PHI). This notice explains how we collect, use, and protect your data.

Information We Collect

We collect only the information necessary to provide you with medical care and membership services—this may include your name, contact details, health information, and payment details. We never sell or share your information with advertisers or third parties without your explicit consent.

How We Use Your Information

  • To provide and coordinate your care and treatment
  • To manage membership billing and subscription renewals
  • To communicate securely about your appointments and lab results
  • To comply with medical, legal, and regulatory obligations

Data Security

Your information is stored using HIPAA-compliant systems with encryption, secure access controls, and regular audits. We restrict employee access to only those who require it to perform their duties.

Your Rights

You may request a copy, correction, or deletion of your personal data at any time by contacting us at support@directcare.care.

Updates to this Policy

We may update this policy as our services evolve. The latest version will always be available at directcare.care/privacy-policy.

Effective Date: October 2025

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